how can I cancel my ticket in italiarail and for italy pass,and get my money back?
Hi, I am in Paris and just make a mistake to consider your site as official site for italian train ticket. And I have also paid for 3 tickets from Rome to Florence, 16 august 2015, 18h16 to 21:01, PNR is T2FUBN for intercity 598.And I have also paid for Italia pass. But actually, I do not need this pass, as I am not in USA.
I have paid 51 dollars by card all together. I want to cancel the ticket and the italia pass , and ask for the reimbursement of 51 dollars.
Please tell me whether it is possible by email: firstname.lastname@example.org