Status:Closed Asked:Nov 26, 2011 - 05:51 AM
About Verification of Electronic Tickets
Hi Kathy,I need to your helping.I will travel first time with ItaliaRail so I don't know the steps of processing.I bought some tickets in Italy for city-city(All of them Electronic Tickets).Than I received an e-mail for verification.HERE:
Hello Thank you for your order!
I am trying to verify an order placed for travel in Italy for 2 adults departing in November, we verify all international orders by email or a phone call. Please verify your order with us by replying to this email or phone us at at 877-375-7245 so I may put it in completed status. Failure to do so could result in the cancellation of your order.
I replied this e-mail but I haven't taken any mail yet.What must I do???
I need the order ID, PNR, or the last name of the lead passenger in order to make sure this is all taken care of for you.
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