Jun 17, 2014 - 08:50 AM
I'm sorry italiarail has no way to cancel this ticket, this is a super economy fare and per Trenitalia's fare rules completely non refundable:
- No booking or ticket changes are allowed with this fare. This fare is not refundable.
Hopefully you have purchased travel insurance and may make a claim, if you have, please let us know if there is anything you need to process your claim