May 23, 2014 - 06:35 AM
You have booked Super economy fares, there is no way to cancel or refund the 2nd set of tickets, per Trenitalia's rules:
- No booking or ticket changes are allowed with this fare. This fare is not refundable.
You may apply directly to Trenitalia for a refund if you wish I can send you the form, but Italiarail has no way to cancel one of these tickets