Voted Best Answer
Apr 03, 2014 - 08:09 AM
I can cancel the normal fare tickets but there is a cancellation fee of 30%.
I think you best option would be to purchase tickets from Campo Di Marte to Santa Maria Novella instead. The cost is about €1.50 per person and is a 7 minute journey. It is definately more cost effective.
If you want to cancel and rebook I can certainly do that as well.