Mar 10, 2014 - 10:36 AM
I have canceled 2 of your tickets with a 30% penalty per the fare rules:
Milan to Venice
Venice to Rome
- Cancellation requests are subject to a 30% penalty when received 24 hours prior to the trains departure.
- The ticket is non-refundable if cancelled within 24 hours of the trains departure.
- The cancellation penalty breakdown is as follows: 20% penalty to Trenitalia, and 10% processing fee to ItaliaRail for handling and processing the cancellation.
The ticket from Rome to Milan is an economy fare ticket and Trenitalia will not allow it to be canceled:
- No booking or ticket changes are allowed with this fare. This fare is not refundable.
I am hoping you have purchased some type of travel insurance so you may recoup this