Feb 21, 2014 - 05:07 AM
I'm sorry, You have purchased a 2 for 1 fare which is a promotional fare and Trenitalia allows NO cancellations or changes on this fare per their fare rules, we have no way to change or cancel this ticket as stated on your eticket confirmation:
- Promotion subject to limited availability, based on trains, days and journey class. Base fare applies to this offer. Offer can be purchased until midnight of the day before departure.
- No booking or ticket changes are allowed with this fare. It is 100% non refundable.