Nov 14, 2013 - 06:38 AM
Unfortunately you booked a non changeable non refundable fare:
- No booking or ticket changes are allowed with this fare. This fare is not refundable.
Trenitalia will not allow me to change or refund this ticket, you may apply directly to Trenitalia for a refund if you wish I can send you the form but I have no way to change or cancel this ticket