How do I get a PNR? It wasn't on the confirmation that I received and printed.
My daughter has a ticket from the airport to Tiburtina and from Tiburtina to Venice on 22 July. We printed her confirmation but there is not a PNR for her to use to get the ticket at the self-service ticket machine. She will be leaving for Italy in 12 hours, so this is kind of an emergency. Thank you!