May 23, 2013 - 11:53 AM
Can you please provide your order number so that we may better assist you?
May 23, 2013 - 12:24 PM
May 23, 2013 - 12:27 PM
The ticket from Milan to Venice needs to be printed out at the station using the PNR code we sent you because it is a regional train. Regional trains do not have assigned seating, it is first come first serve. You can go to a ticketing window or a red automated machine to print the ticket followed by validation at a yellow machine.
The ticket from Venice to Rome is for a high speed train, the PNR confirmation we sent you is your e-ticket and needs to be presented to the conductor upon boarding the train either by printing it off a personal printer or by showing it on a smart device.
May 23, 2013 - 12:33 PM
Thank you very, very much for your help, I really do appreciate it. I was getting slightly anxious about it all, so your responses make me feel a lot better and a lot more confident about my trip!
May 23, 2013 - 12:36 PM
You're very welcome, Belinda, wishing you safe travels and enjoy your time in Italy!
May 23, 2013 - 12:57 PM
Amanda, I do have one more question that just occured to me, if that's okay.
With my Milan to Venice train, what do I do if there are no seats left on the train? Can I get a seat for the next train? I am planning on arriving forty five minutes early for my train, will that be enough time?
May 23, 2013 - 12:59 PM
That is plenty of time to arrive beforehand, but if you were not able to find a seat on that train you can take the next train traveling that route as regional train tickets are good for 2 months from the date of departure. Once a ticket is validated you have 6 hours to use it.