May 19, 2013 - 05:35 PM
Could you please advise if you booked on the USD, CA, GBP or Euro site and who's name you placed the order under?
May 19, 2013 - 08:50 PM
hi amanda, thanks for your reply.
the order was done a while back. i believe it was done on the Euro site. The order was placed under the name Saw Sheng En, or either one of these three names:
Foo CHun Ling
Tan Tian Bee
Madeleine Lum Wanting.
we paid a total of 87 euros for these tickets. it was a while back.
thanks very much!
May 19, 2013 - 10:17 PM
would appreciate your prompt reply as we are flying soon, thanks very much!
May 20, 2013 - 09:42 AM
I am not finding an order for you under any of the names you've listed on our Euro site or any of our other sites. Are you sure you booked with us or did you book on trenitalia.com?