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Multiple reservation made in error
Beth, This is a followup to my recent inquiry under email hammerslag@gmail.com in US Dollars. I see from my credit card statement that I made multiple reservations for the same trip, Roma Termini to Taormina. This was my error. I did not understand your booking system. I would place a reservation but would not receive immediate confirmation so I thought the reservation had failed and placed another. My credit card was not charged as of yet, but my online account view showed my attempts. What we really want is a one way trip from Roma Termini to Taormina for two adults on April 3, 2017, using the local not express trains and departing Roma Termini at about 07:30AM. We would appreciate it if you could delete any other booking we may have placed. Sorry for the trouble. Robert and Carolina Hammerslag, Panay Island, Philippines.
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Open Jan 19, 2017 - 06:54 PM
Customer Service > Trouble Booking
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