Apr 20, 2013 - 09:31 AM
Thank you for your email. If you are planning on travelling by city to city tickets as opposed to a rail pass, and you book the tickets on our website, italiarail.com, then we won't be shipping any tickets to you as we issue e-tickets. You will receive the email confirmation typically within 1-2 hours (the latest) from the time your order arrives in our system and the credit card charge is finalized.
Please let us know if there is anything else we can assist you with.