Oct 19, 2016 - 12:00 PM
This sequence does not look like one of our order numbers or PNR numbers.
Did you book this on Italiarail.com or Trenitalia.com?
If Trenitalia.com, you would have to contact them directly as we have no access to their bookings, only ones made on Italiarail.com.
If you did book this with us, can you please provide the full order number or PNR number?