Staff Answer
Oct 05, 2016 - 05:17 AM
Hello,
I know Dani has responded, but I needed to clarify, you have purchased a multi fare ticket, its a combination of the Base or normal fare and the economy fare, the 2 adults paid the economy fare whihc is totyally non refundable and so only a partial refund can be applied to the child fare
the train line will charge a 20% penalty on that 1 tickrt, the other 2 seats are completely non rwefundable
Please advise
Beth
I know Dani has responded, but I needed to clarify, you have purchased a multi fare ticket, its a combination of the Base or normal fare and the economy fare, the 2 adults paid the economy fare whihc is totyally non refundable and so only a partial refund can be applied to the child fare
the train line will charge a 20% penalty on that 1 tickrt, the other 2 seats are completely non rwefundable
Please advise
Beth
By
Ok, if i request the cancellation of the child fare what would be the refund amount after penalty? Do not cancel yet please
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