Hi, I was charged twice in the amount of $168 (total $336. Order #TRE758620 & #TRE758623 I only need to purchase total of 3 adults 1 child ticket in the amount of $168. Please issue refund immediately for order Order #TRE758623 amount $168.
This happened because when I was booking the order, the screen froze and kept saying "please wait" for more than 15 minutes and nothing was happening. I did not receive a confirmation that the transaction went through, so I closed the window and placed the order starting again from the beginning.
If you have any questions. please feel give me a call.