Staff Answer
Jun 09, 2016 - 06:06 AM
Hello,
You must apply directly with Trenitalia for any delay refunds please see link below:
http://www.trenitalia.com/tcom-en/Pur...
Best Regards,
Beth
refund
I bought 2 tickets on the train 9455 on May 16th from Venezia s. Lucia to Firenze S.M.N which left Venezia at 7.25 pm. The train had mechanical difficulties right after Bologna and went back to Bologna before it finally went back to Firenze about 2 hours late. I understand that I can get a partial refund. How do I get my refund?
Status:
Open Jun 08, 2016 - 08:52 PM
Customer Service > Trouble Booking
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