PNR missing, URGENT trains in the following days
I bought a series of tickets with you and for most of them I received the confirmation with the PNR but for two orders (TRE684679) that contains three trains (Venezia-Verona, Pisa-Firenze and Firenze-Pisa) as well as (TRE684104) with one of them (La Spezia-Roma) I did not receive the PNR, just the ticket numbers which I cannot use in the printing machine. The people in Trenitalia desk say they cannot help me because they claim that I need some sort of pdf which I do not have. This trains are hapenning in the following days so please is URGENT that you help me and send me the PNR for those.
Open May 18, 2016 - 12:44 PM