May 18, 2016 - 11:55 AM
I am sorry, but PNR:WWYCAN is an Economy fare, which per the fare rules listed online while you were booking, and on your confirmation emails, this fare cannot be cancelled or refunded:
- No booking or ticket changes are allowed with this fare. This fare is not refundable.
PNR:WWYDC5 per the fare rules can be cancelled, however there is a 20% cancellation penalty.
Please advise if you still wish for me to cancel the cancellable ticket less the penalty.