May 09, 2016 - 07:08 PM
I am showing two tickets in your order:
Orvieto > Chiusi is cancellable, however there is a 20% cancellation penalty.
Chiusi > Siena however, is a regional train ticket, which I am sorry but it cannot be cancelled or refunded.
Please advise if you still wish for me to cancel the cancellable ticket less the penalty.