Staff Answer
May 09, 2016 - 10:11 AM
Did you receive an order number that I can look at?
Beth
Beth
unable to book train ticket
Hi, i tried to book train ticket from florence to rome on 15th July. I tried a few time but it seems like i couldn't place the order. Can i know what happened?
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Open May 09, 2016 - 09:43 AM
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1answer
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ITR170638
By
This is a pending order that did not capture the credit card. if you would like we can assist in rebooking but we would need credit card details in order to confirm or we can cancel and you may rebook
Beth
By
Hi, can u cancel the order then i will try to rebook it myself?
By
I have canceled the pending order per your request
Beth
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