Order TRA116295; no PNR - Trentitalia made me buy new tickets
I made 3 bookings for tickets under TRA116295, I have turned up at Florence Trentitalia offices today and rye have said that I have no valid code to pick up my tickets. I have had to repurchase the tickets again. How do I get the codes they need to issue my tickets and where can I request a refund as they said your email confirmation was missing the important information.
Open Apr 30, 2016 - 02:23 AM
Customer Service > Trouble Booking