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Apr 06, 2016 - 09:40 AM
My order number is TRE687722
HI I'm sorry to hear of your Father's illness however the tickets in this order are for travel in June from Venice to Florence PNR KUZXP5 and the tickets are Super economy fares, which per the trin line are completely non refundable, I have no way to cancel them
Fare Rules•No booking or ticket changes are allowed with this fare. This fare is not refundable.
if you have purchased Travel insurance we can assist with any documentation you may need to file a claim
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