Staff Answer

Mar 26, 2016 - 02:26 AM
Hello,
The Bologna to Milan ticket is a regional tickt and valid for 2 months from date of purchase on that route
just print and validate when youare going to use, the Milan to Lausanne ticket is a a non changeable fare:
Fare Rules
All you can do with that tikcet is to cancel with a penalty, but if you are going to cancel you must do so immediately as I have a limited time frame as you are already 3 days out
Please advise
Beth
The Bologna to Milan ticket is a regional tickt and valid for 2 months from date of purchase on that route
just print and validate when youare going to use, the Milan to Lausanne ticket is a a non changeable fare:
Fare Rules
- No ticket changes are allowed with this fare. It is 70% refundable when canceled at least 3 days prior to train's departure.
All you can do with that tikcet is to cancel with a penalty, but if you are going to cancel you must do so immediately as I have a limited time frame as you are already 3 days out
Please advise
Beth
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