Apr 11, 2013 - 07:49 AM
I'm sorry PNR Q4CSUM is a regional train, it is completely non refundable, it is valid for 2 months from date of purchase on that route on any regional but it cannot be refunded:
•This train features unreserved seating and is valid for use up until 2 months after purchase date of the ticket. No Changes are allowed to departure or arrival station, class of service, number of passengers. Regional train tickets can not be canceled and no refunds will be issued
PNR - Q4CPYN - is a Super economy fare, this ticket is also completely non refundable per Trenitalia's fare rules:
•No booking or ticket changes are allowed with this fare. This fare is not refundable.
PNR - Q779F5 - I have canceled per your request as it was a Normal fare and refunded you less the 30% cancellation penalty