I have an order number but no tickets were sent to me (I am travelling from Firenze SMN)
my order number is ITE201977.
As I see on the confirmation email :
IMPORTANT: To improve security and ensure the safety of train passengers in Italy, new “access gates” have been installed at the following train stations: Rome Termini; Milano Centrale and Firenze Santa Maria Novella.
You will need to show a valid ticket (paper or electronic) at these security checkpoints. Only ticketed passengers will be allowed through. Thank you.
So, are you going to send me the tickets on my email??
(I have made the booking from Italiarail.com EUROS)
Open Jan 17, 2016 - 11:09 PM
Train Travel, Customer Service