Bought today an E-ticket from Paris to Venice but it says it has to be printed in Italy before, not possible

E-ticket says "You must print this ticket in advance at any larger train station in Italy". I live in Mexico city and I will be boarding in Paris.

I'm not going to be able to be at Italy before to print the ticket.

My order is ITE201743

Can it be possible that I board only with the eticket email confirmation?

Thanks

Status: Open Jan 14, 2016 - 10:26 AM

Customer Service

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Staff Answer

Beth

Jan 14, 2016 - 10:49 AM

HI,
I am having your order fixed to show your ticket as an eticket
I will resend as soon as it is fixed
Beth

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Comments (2) | New Comment

romjorge

on 1/14/2016 11:02:44 AM | Like (0) | Report

Thank you!

Beth

on 1/14/2016 11:17:59 AM | Like (0) | Report

No Worries! I have resent the ticket to you and it now shows as an eticket
Safe Travels
Beth

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