Double booking due to the bugs
I may have encountered a problem, I was trying to book two tickets through itailiaRail for 2 adults at 20:00 from Milan to Rome on 17th Jan, 2016.
However, somehow the web had bugs, and it has double booking twice ( which i have only pressed the confirm order button once).
I'm wondering if i can get two of the four tickets refund?
orders number: TRE672403 / TRE672407 (need to cancel one of both)
thank you so much
Open Jan 10, 2016 - 10:38 AM
Customer Service > Cancel Tickets