Staff Answer
Jan 02, 2016 - 09:14 AM
What is the email address you provided in the order?
Please help refund booking
My friend and I have made a booking with Visa credit card last 4 digit ending **2119 (under name Dhrin Sitthiananwong) total amount €197.90 - Booking made on 2 Jan 2016
Credit card was charged but we got error message from our booking due to price change.
Would you mind help refund this purchase then we could re-book tickets again.
If possible please help send your answer to below email addresses
dhrin.s@gmail.com
subhakrit.c@gmail.com
Status:
Open Jan 02, 2016 - 08:42 AM
Customer Service > Trouble Booking, Train Travel
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Answers
Jan 02, 2016 - 09:17 AM
I did find an order for 2 adults, for travel beginning on 15 February, that has been completed. The order ID is TRE670792 - is this the order you were talking about?
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