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Nov 18, 2015 - 06:05 AM
I didn't get this email anywhere...
could you maybe send it to: email@example.com please?
Please see Dani's message below:
Hello, Thank you for your query. Both order numbers are pre booked and seats are being held. It does advise you on your email confirmation that there are no cancellation or changes allowed on these pre booked fares. In saying that as a one time gesture, I can request a code to allow both cancellations. Please note that you will not receive a refund on your booking fee on either order number should you wish to go ahead. Please let us know as soon as possible as we are not sure as to when these orders will be released. Best Wishes, Dani Italia Rail
then it's okay, don't cancel those tickets, thank you!
No worries I have not canceled these orders
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