Unable to confirm Order#: TRE645269

Hi Beth,

My credit card was charged for the order TRE645269 but I received the following email:

ItaliaRail.com was unable to confirm your reservations.

Please contact us at (877) 375-7245 and reference order TRE645269 so we can complete your order and confirm your reservations.

Please note that prices and seat availability are not guaranteed until your reservations are confirmed. If prices have changed, our agents can assist booking at the new fares, or can help you find low prices on alternate trains.

Sincerely,
ItaliaRail.com
(877) 375-7245

What can I do to validate the order? Or to be refunded?

Thank you
Paola

Status: Open Sep 23, 2015 - 12:17 AM

Customer Service > Trouble Booking

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Staff Answer

Beth

Sep 24, 2015 - 05:36 AM

HI,
I'm sorry I was away yesterday so did not see your question until today, I have looked at your order and see
that Dani has assisted you
Beth

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