ItaliaRail.com was unable to confirm the reservations for your recent order. Your credit card has not been charged. Please contact us at (877) 375-7245 so we can complete your order and confirm your reservations.
Please reference order number TRE629799
Otherwise, what is the issue with the tickets? Can you maybe just let me know by mail what went wrong and how to ensure I get the tickets? Please note, I need to seats together, across or next to each other. Maybe this is the issue? Please advise.
I tried to dial from Switzerland and used the following number: +39 877 375 7245. Unfortunately it tells me the number is not valid. Is there something I need to change?
Can you please let me know the status?
I sent you also an email on the following address: firstname.lastname@example.org