Aug 21, 2015 - 04:36 AM
The tickets you have purchased are cpmpletely non changeable and non refundable as stated on the fare rules
at time of purchase and on the eticket itself,
- No booking or ticket changes are allowed with this fare. This fare is not refundable.
I can send you a refund request form and you may apply directly to the train line for a refund, but I have no way of canceling this ticket
the train line does not give me the option at all.
I cannot guarantee a refund but you can certainly apply
Please advise if you wish the form