yesterday I bought 4 tickets by credit card and the site sent me confirmation e-mails but now there's a prob w/conf
Yesterday I bought 2 tickets from Rome termini to Milano centrale (PNR number: SKVC65 order:#TRE620400 and PNR number SKUB55, order: #TRE620398 I bought them with different credit cards so this is why they have different pnr and order numbers) then I bought 2 tickets from milano centrale to venezia s. lucia (PNR number: SKCCZN and order: #TRE620381) and I bought 2 tickets from venezia s. lucia to roma termini (PNR number: SHY3TN order:#TRE620302). The site then sent me confirmation e-mails after each of them and ı print them. but 5 hours later site sent me anaother e-mail and this e-mail said "iraliarail.com was unable to confirm your reservations. please contact us at (their numbers) and reference order TRE620519 so we can complete your order and confirm your reservations."
firstly ı don't have any order with this order number and secondly ı had confirmation e-mails and pnr numbers doesn't it mean that ı've already bought thesee tickets and they are not just reservations? Than you for your helps.
Open Aug 04, 2015 - 11:53 PM