Jul 18, 2015 - 12:06 PM
Unfortunately, I am showing that your tickets from Firenze > Roma, Roma > Firenze, and Venezia > Firenze are all Super Economy fares, which per Trenitalia's fare rules cannot be changed, canceled, or refunded.
- No booking or ticket changes are allowed with this fare. This fare is not refundable.
However, your ticket from Firenze > Venezia is cancelable with a 20% cancelation penalty.
Please advise if you wish for me to cancel the cancelable ticket less the penalty.