Credit Card has been charged but i have not received any oder confirmation or mail confirmation.
I made a booking today for 4 journeys from Rome to Florence, Florence to Milan, Milan to Venice and Venice back to Rome for 4 Adults. Before the page could upload to REVIEW AND PLACE ORDER i received a message as BAD GATEWAY. But my credit card got instantly charged with the whole amount.
Could you please confirm wether the bookings have been made and if YES please send me the order no or booking confirmations on firstname.lastname@example.org.
Lead Travellers name is Rony Thomas.
Open Jul 14, 2015 - 12:56 AM
Customer Service > Trouble Booking