Beth-you responsded to my query which was "On June 28 2015, I bought 2 adult tickets from Fireenze to Santa margherita ligure-Portofino on July 23rd for trains 23361 and 34244, my email was email@example.com, but I have not received an email confirming them. The same is true for tickets I purhcased on June 28 for the train from santa margherita to firenze on train 657 andtrain 3116."
your response was:
I checked and appasrently the emails were sent to firstname.lastname@example.org , but your email blocked them from coming through
550 IP 126.96.36.199 is blocked by EarthLink. Go to earthlink.net/block for details. I resent again and it did the same thing
I need another emasila ddress or you have to change the setting on yoru email to not block these
The port blocking issue that you mentioned might be the cuase seems odd in that I booked an additional ticketon July 11 for trains 670 and 3117 for three adults and I received that confirm at email@example.com address. Could you maybe resend all of my tickets firstname.lastname@example.org? Thank you for such a quick response. Tom Bennet Status: Open Jul 11, 2015 - 06:22 AM
Customer Service > Trouble Booking