Staff Answer
Jul 06, 2015 - 07:08 PM
Hello,
Per the fare rules on your e-ticket, if you have purchased a Super Economy or Economy fare ticket,
these are sale fares, as such they are completely not refundable, not cancelable, and not changeable per Trenitalia's
fare rules, these are not Italiarail's rules, Italiarail is a preferred vendor for Trenitalia located in the United States, as such
we must abide by all fare rules set by Trenitalia.
Per the fare rules on your e-ticket, if you have purchased a Super Economy or Economy fare ticket,
these are sale fares, as such they are completely not refundable, not cancelable, and not changeable per Trenitalia's
fare rules, these are not Italiarail's rules, Italiarail is a preferred vendor for Trenitalia located in the United States, as such
we must abide by all fare rules set by Trenitalia.
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