Jul 05, 2015 - 03:38 PM
This is an Economy fare, which per Trenitalia's fare rules cannot be changed, canceled, or refunded.
However, while I cannot change this ticket, I was able to get a one time waiver to void the ticket and refund your credit card
so you may rebook the correct date.
Please allow 5-7 business days for the refund to appear on your account.
Ticket PNR:DX826N is still confirmed and completed.