Staff Answer
Jul 01, 2015 - 12:38 AM
HI,'This has aready been done per your other emails
Beth
Beth
How do I cancel the Italiapass?
While I was buying a train ticket from Milan to Venice, I didn't realize the ItaliaPass option at the itinerary details page.Therefore purchased for Italiapass unintentionally. I would like to keep the ticket with order # TRE600427 but cancel Italia pass and get a refund if possible. I would appreciate, if you could inform me about this situation.
Regards, Sevgi Zeynep Cayli
Regards, Sevgi Zeynep Cayli
Status:
Open Jun 30, 2015 - 02:30 AM
Customer Service > Change Tickets
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Hi Beth, I have the same problem, just bought a ticket and got charged for the Italia pass without noticing. Could you please help me cancel it and get the money back (19 USD)? I would really appreciate your help.
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