502 Bad Gateway error, while making payment. However amount deducted from Crd Card. Now what ?
While purchasing 3 round tickets of Rome-Naples-Rome for the 4th of October 2015. We faced 502 Bad Gateway Error. An amount of 111.50 Euro was deducted from my Citibank Credit Card against this transaction with no confirmed ticket showing or intimation received.
On contacting Citibank they confirmed it is a successful transaction. Please advise as to the status of this transaction at your end and provide confirmed tickets. If it is a failed transaction please confirm the same so that my charges are reversed and I can make fresh bookings immediately.