Mistake in transaction
I have just made my money transaction from card by paying the ticket from ROMA to FLORENCE at 27 August.
After filling all dates and pushing PAYMENT CONFIRMATION button, here was a mistake.
I had refreshed this web page, and get two messages about debit (payment). Twice - 27.50 Euro (!!!!!!)
And I couldn`t get the ticket.
Please Can you help me.
Could you give me money for one ticket back please (because it was the mistake of your web site).
Could you give me my paid ticket.
Mr. Anatoliy Akimov
card nr. (....2914)
Open Jun 15, 2015 - 02:35 AM
Customer Service > Trouble Booking