Voted Best Answer
Jun 10, 2015 - 12:24 PM
I am processing orders and have come across your order as pending declined so nothing is being held or confirmed, if you would like I can retry your card or input another credit card. We will need the cvv code from the card and the expire date in order to try the same card again , or if you would like us to use a different card, we will need the new card number, expire date, cvv code, name on the card and the billing address for the card. Please make sure that you contact the issuing bank however to ensure that they have not put a hold on the account, or if they have that they have released the hold.
Please advise if I can be of any assistance, You can also call us @ 1.877.375.7245 with the above order number if you prefer to talk to one of our specialists.
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