Mar 25, 2013 - 11:37 AM
It's the fare rules:
Normal Fare - Can make multiple changes to time or date of ticket, never route or number of passengers up to 24 hours prior to departure with a $20.00 change fee plus any fare increase. It can also be canceled up until 24 hours prior to departure with a 30% cancel penalty
Economy & Super Economy fares - are just 2 different levels of Sale fares, neither one can be changed or refunded at any point once booked. The Super economy is the lead in rate, seating is extremely limited. Once sold out economy becomes the next lowest rate available.