somsubhra

Did not received the confirmation Mail,and PNR for Pisa Centrale-Firenze S. M. Novella ITR155360

My Email Id is somsubhra.roy@petrofac.com

the ticket booking screen shows the following:

You have attempted to complete an order which requires further action. We will contact you directly to complete your order. Your prices are
not guaranteed until the order is confirmed.

Ticket: Pisa Centrale - Firenze S. M. Novella
Status:Not Confirmed

have not received any mail or any PNR so far

Status: Open Mar 23, 2015 - 04:49 AM

Customer Service > Trouble Booking

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1answer

Staff Answer

Beth

Mar 23, 2015 - 04:55 AM

Hi,
The system timed out on your ticket from Pisa to Florence, I have sent your other ticket, I can rebook this ticket for you
or refund you and you may rebook,
Please advise
Beth

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Comments (4) | New Comment

somsubhra

on 3/23/2015 4:57:17 AM | Like (0) | Report

Please rebook my tickets and send me a confirmation email. thanks for prompt action.

somsubhra

on 3/23/2015 7:09:59 AM | Like (0) | Report

please send me a mail once its re booked. I have not received any so far.

Beth

on 3/23/2015 8:15:33 AM | Like (0) | Report

Hi,
Karen has rebooked and sent your confirmation
Beth

somsubhra

on 3/23/2015 8:45:35 AM | Like (0) | Report

Thankd Beth,

I have received the confirmation. Thanks.

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