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Jan 20, 2015 - 05:05 AM
How do I use the credit towards a different ticket?
I'm sorry, you have purchased a 2 for 1 fare, this is a promotional fare and per the fare rules at time of purchase and as stated on your eticket
Fare Rules•Promotion subject to limited availability, based on trains, days and journey class. Base fare applies to this offer. Offer can be purchased until midnight of the day before departure.
•No booking or ticket changes are allowed with this fare. It is 100% non refundable.
There is no credit or refund
That is a rip off.
I would be happy to send you a refund request form and you may apply directly to Trenitalia for a refund, these are the train lines rules to which you agreed to, if you would like the form Please advise, I cannot guarantee a refund, I have not ever seen Trenitalia refund a 2 for 1 fare, or if you have purchased travel insurance to cover the possibility of cancellation I can also assist in anything you may need to file your claim
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