Hi, i'm having problems with my booking and had the below message. What does this mean?
You have attempted to complete an order which requires further action. We will contact you directly to complete your order. Your prices are not guaranteed until the order is confirmed. Thank you for choosing ItaliaRail! We appreciate your business. In order to protect our customers from potential consumer threats, our booking system selects orders for an order verification process. Your order has been selected as components of your order details require further verification.
You will be receiving an email and/or a telephone call from our Operations Department in order to complete your order. Please note that we must be able to contact you via email or phone, or your order will be cancelled so that we can ensure our customers are protected. Do not hit the back, forward, or refresh buttons on your browser at this time. Otherwise, your credit card will be charged multiple times for this transaction.
Open Jan 19, 2015 - 12:48 PM
Customer Service > Trouble Booking