Order pending Order# ITE167133
I have tried to book the train ticket for two people from Florence to Rome on 24 Jan at 20.04 today under my name Yuchen Zhou by using the credit card of my boyfriend's (R. van Nugteren). It turned out the order was failed due to certain reason. I have successfully booked few tickets on your site with exactly the same information and method few months ago. Please let me know what was the problem and what should I do now.
A prompt respond would be appreciated.
Open Jan 10, 2015 - 10:26 AM
Customer Service > Trouble Booking