change date (2nd email)
Afternoon, kindly please refer confirmation number : BJ48S5, Order number : ITE163054, Original train ticket is on 11DEC14, time : 2305, but now we want change to 10DEC14, time : 2305.
Thank you for your reply. I understand the condition. I am a budget traveller and I am using your train service to travel many places in your country, due to my careless to miscalculated the date, I miss my next connection flight, it upset my plan and caused me a lot of damages.
I hope you can grant me a special service to change my date from 11/12/14 to 10/12/14 or you can help me in any ways give me a special rate to repurchase the ticket to avoid any further loss.
I hope you can consider and look into this matter and would much appreciated if you can grant me a special favour.
Sorry to caused any inconvenient to you.
Open Nov 30, 2014 - 05:25 PM
Rail Routes > Italian